The Opening Line

Good morning, Pensacola. If you've been wondering why downtown has changed so much in the last ten years we dug in and found some remarkable growth stories. Also below: events worth your time over the next few weeks, live music around the area, and a Car Talk section from our friends at East Bay Automotive.

In today’s line:

  • The Digest - Downtown Pensacola's growth from 600 to 5,000 residents

  • Around Town - Events and happenings

  • Car Talk - All about shop labor rates

  • The Music Line - Upcoming shows

If you own a local business and want to reach engaged readers in the Pensacola area, we offer section sponsorships. Just hit reply or reach us at [email protected].

- The Bay Line Crew

The Digest

Ten years ago, downtown Pensacola had about 600 residents. Today, that number is over 5,000. It's hard to describe just how different it feels now compared to even five years ago.

The People Who Put Money Where Their Vision Was

When people talk about downtown's transformation, a few names come up again and again.

Quint and Rishy Studer are probably the biggest single force. Quint moved here in 1996, built a healthcare consulting company (Studer Group), sold it for $325 million in 2015, and then poured over $100 million back into downtown Pensacola over the past 20 years.

The land along Pensacola Bay behind City Hall has had a complicated life. What is now Community Maritime Park used to be a fenced-in wasteland of petroleum storage tanks. The transformation started in 2006 when the City Council approved a master lease for the park, and it was put to a public vote later that year. Voters said yes, and by 2012 the whole complex was built at a cost of $53 million. The $45.64 million in construction bonds were financed by the City of Pensacola, with Quint and Rishy Studer investing $17.5 million of their own money to bring minor league baseball to Pensacola, including $3 million directly toward the ballpark.

Then came Southtowne Apartments, 385 units on the old News Journal site, the first downtown high-rise apartment complex in modern history. They also developed Bodacious Shops at Palafox and Main, funded the downtown YMCA, donated to the children's hospital, and most recently purchased the old ECUA water treatment site for $5 million to develop 600 more residential units.

The Studers didn't just write checks. They showed other developers that downtown could work financially.

The Merrill brothers, Collier, Burney, and Will’s grandfather bought a lumber mill in Bagdad in the 1920s. The family has been developing property along the Gulf Coast ever since.

In 1998, when downtown was basically abandoned, they opened The Fish House restaurant at Seville Harbor. It was a bet that people would come to the waterfront if you gave them a reason. That restaurant launched Great Southern Restaurants, which now includes Jackson's Steakhouse, Atlas Oyster House, Angelena's, and Five Sisters Blues Café.

Merrill Land Company also owns historic buildings downtown including Seville Tower and the Bass Building. Collier served as chairman of Community Maritime Park Associates, which governed the $65 million Maritime Park project, and has held pretty much every major civic leadership role in the city at some point.

Then there are developers like Lauren Gund (Helm & Forge), Ron Ladner and Rimmer Covington (also Shaggy's restaurant owners), and various others who saw the momentum building and jumped in with townhome developments, apartment complexes, and mixed-use projects.

Hard Rock International announced plans for a REVERB by Hard Rock Pensacola at Maritime Park, with a groundbreaking target of 2026 and an opening in 2029. The 125+ room hotel will include a full-service restaurant, rooftop bar, lobby bar, fitness center, podcast recording studio, and conference space.

Paired alongside it is the Rhythm Lofts — a 16-story mass timber residential tower that would be the tallest of its kind in Florida, sitting alongside the 11-story hotel on a concrete podium with three levels of parking.

The Dawson Company - operating locally as Inspired Communities of Florida - is a second-generation Atlanta firm founded in 1969. Harold Dawson Jr. moved to the Pensacola area around 2010 and the firm has since worked on the Maritime Park Office Building, Southtowne Apartments, and the 52 World development on the north side. Their president Tamara Bowens has been the public face of this project. Also in the mix: Pensacola native and NFL Hall of Famer Emmitt Smith through his real estate firm EJ Smith Enterprises, and Diane Hendricks, Forbes' richest self-made woman in America, as co-developer and co-owner, bringing the total investment to $200 million.

The Tension

Property values in the downtown CRA district went from $675 million to $850 million in five years (25.9% growth). That's great if you own property. Less great if you're trying to buy in now.

The city is trying to balance growth without losing local character. Downtown is still mostly locally-owned businesses, but as real estate values climb, national chains are going to want in. They recently passed a height bonus ordinance meaning developers can build taller if they meet requirements like superior design or affordable housing.

Why All This Matters

From 600 to 5,000 residents in ten years is rapid by any standard. The next phase will determine whether downtown keeps its character or becomes generic. Right now, it's busy during business hours, lively evenings and weekends, and increasingly full of people who actually live there.

If you haven't been downtown lately, it's worth a visit to see how much has changed. And if you're someone who remembers when downtown was empty, the transformation is remarkable because specific people decided to invest money and time to make it happen. Not everyone is happy about all of this but that is true about everything.

We will likely do a future section on the historic builders of Pensacola. Keep an eye out for it.

Nothing in this section is sponsored. They’re just the things you need to know. I’ll always let you know when something’s sponsored.

Around Town

Sheriff's Rodeo - March 13-14, 5:00 PM gates - Santa Rosa County Fairgrounds, 8525 Bobby Brown Rd., Milton. All the usual rodeo events plus a demonstration from the county's K-9 unit. Tickets are $15 presale or $20 at the gate.

Rogers and Hammerstein's Oklahoma - March 13 and 15 - Saenger Theatre. Dance back in time to the American Wild West with Oklahoma! A classic, feel-good musical that follows the blossoming love story between farm girl Laurey and charming cowboy Curly as they navigate rival suitors and the challenges of frontier life. Tickets start around $35.

Sunshine State 200 - March 14, 7:00 PM - 5 Flags Speedway, 7450 Pine Forest Rd. Super Late Model racing on the national tour. One of the biggest racing events of the year at the track. General admission tickets available at the gate.

Herd and Harvest Market Grand Opening - March 14, 11:00 AM-8:00 PM - McFadyen Manor Homestead, 6586 Caroline St., Milton. Grand opening celebration for this new market focused on local vendors and homestead products.

Arts, Crafts and Culture Festival - March 14, 9:00 AM-4:30 PM - 4750 Willard Norris Rd., Milton. Arts & crafts vendors, food trucks, tours of Native American Cultural Center and Native American Roundhouse, and traditional Creek stomp dancing. Free admission.

Pensacola Beach St. Patrick's Day Celebration - March 17 - Pensacola Beach. One of the biggest beach party days of the year. Multiple venues hosting events, live music, and celebrations. Expect crowds and plan parking/transportation accordingly.

Turfgrass 101 - March 17, 10:00 AM - UF IFAS Santa Rosa County Master Gardeners, 6263 Dogwood Drive, Milton. Learn all things turfgrass in this lecture series presented by Master Gardeners Sarah Hurd and Kenny Weber. Free.

Santa Rosa Beekeepers Meeting - March 19, 6:00-8:00 PM - 6263 Dogwood Dr., Milton. Jimmy Davis, the state apiary inspector, will share insights on the latest hot topics in beekeeping. All beekeepers and the bee-curious are welcome. Free.

Gallery Night Pensacola - March 21, 5:00-9:00 PM - Monthly downtown art walk featuring 15+ galleries and studios. Free event, galleries concentrated on Palafox between Garden and Main. Some galleries serve wine. Parking in lots off Palafox or street parking (free after 6 PM).

Resin Table Workshop - March 21 and 22, 1:00 PM - Flip Flops on Palafox. Design and create your own custom resin side table. $90 per student. Registration required.

Books by the Bay Book Festival - March 28, 10:00 AM-4:00 PM - Community Maritime Park. Northwest Florida's largest literary festival featuring 100+ authors, book signings, panel discussions, and activities for all ages. Free admission.

Nothing in this section is sponsored. They’re just the things you need to know. I’ll always let you know when something’s sponsored.

Car Talk

Brought to you by David and Drew from East Bay Automotive

This week Car Talk is back to fill the rotating section. I asked David about labor rates and what we are actually paying for.

“Most people see a labor charge on their estimate and just accept it. But understanding how labor rates actually work can save you real money and help you spot a shop that's playing fast and loose with your wallet.

Almost every legitimate repair shop works off what's called book time. The two main industry guides are Mitchell/ProDemand and AllData. The way book time gets set is pretty straightforward - a certified tech is given the same job three times, and their best time becomes the standard. So when we tell you a job is going to take 1.5 hours, that's not a guess. That's an industry-established number.

The hourly rate, though? That's where shops vary wildly. We're at $128 an hour. One nearby facility is at $182. Most shops in the area run somewhere between $135–$180. Dealerships in Pensacola? $200 and up. I recently had a customer mention her brother in Orlando was quoted $300 an hour!

And here's something dealerships won't tell you: they don't have to charge you book time on customer-pay work. Some will look at your vehicle and charge whatever they think you'll pay. That's different from how warranty work operates. When filing a warranty claim, the extended warranty company will actually put you on hold and look up book time to verify the hours before approving anything. But when it's coming straight out of your pocket? No such check exists.

Now, labor billing isn't always cut and dry. Most shops bill in increments similar to how an attorney bills in tenths of an hour. So you might see charges like 0.2, 0.5, 0.8 hours, up to a full hour. In straightforward cases with us, your diagnostic time rolls into the repair. So if we spend an hour diagnosing a wheel speed sensor and then fix it (which books at 1.5 hours), you're paying 1.5 hours total, not 2.5. Some dealerships will charge you both. Separately.

There are times when we go over book time. A classic example: Ram trucks are notorious for exhaust manifold bolts that snap off inside the head. Book time might say 3 hours per side, but if you've got broken bolts that need to be manually extracted, that's additional time - and if it's not done carefully, you're looking at pulling the whole cylinder head, which means a lot more labor and cost. Same goes for older vehicles with heavy corrosion. A 20-year-old truck that spent time up north is a different job than a clean Florida vehicle, and we price accordingly.

One more thing worth knowing: dealerships are increasingly refusing to service vehicles older than 10–15 years. Which is ironic, because that's exactly when most vehicles start developing oil pan leaks, valve cover gaskets, and other common wear issues. It's genuinely profitable repair work, they're just not set up to handle complications or communicate well when something unexpected comes up. So they cut those customers loose. We don't.

Bottom line, ask your shop what their labor rate is, whether they use Mitchell or AllData for book time, and whether diagnostic time rolls into the repair if you approve the work.”

If you have any questions, or need advice, give David or Drew a call at (850)-665-4302. They would be happy to see you or your vehicle. Visit - East Bay Automotive (Google Map) or their website East Bay Automotive Website.

The Music Line

That’s the Line this week. See you out there. We appreciate you taking the time to read the Pensacola Bay Line today.

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